Issue with services

Status: Fixed - on 8/30/21
Description:

We have registered an issue with our system that affects some of our services, including our databases servers which means that websites using these databases will be affected until the problem has been resolved. Technicians are working to make sure that happens as quickly as possible.

This page will update as soon as we have an update.

Update on 8/30/21
Status changed from Investigating Identified

New information:

The issue has been identified and some progress has been made but some customers are still experiencing issues.

We will update the status as soon as we know more.

Update on 8/30/21
Status changed from Identified Identified

New information:

Further progress has been made and we will continue to work on this until the problem is resolved.

Update on 8/30/21
Status changed from Identified Identified

New information:

Further progress has been made on the underlying problem. Unfortunately, we have no ETA when the problem is completely fixed, but this has the highest possible priority at our end and our ambition is to resolve this as soon as possible.

Update on 8/31/21
Status changed from Identified Watching

New information:

The Issues have now been resolved and we are currently monitoring so that no subsequent problems arise.

Update on 9/15/21
Status changed from Watching Fixed

New information:

We have been monitoring this and the issue has been resolved. Therefore, this status is getting closed.

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